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Please provide your serial number and warranty card. Be sure to check your records to ensure that your claim is within our standard warranty period.
An estimate of the repair cost will be given to you after our technicians look over the camera to assess the damage. No repairs will be done without your authorization. If you have any additional requests for service, please leave them in the "additional comments" section.
The US address is a third-party warehouse and will be transhipped to our Hong Kong center. It may take a bit longer (2-4 weeks).
Any and all personal information you provide will only be used to help process your request and will be handled with care in order to respect and ensure your privacy.